SCOUTCLOUD PRIVACY POLICY

    Effective Date: August 6, 2025

    We, ANTLER LLC doing business as ScoutCloud.co ("we," "us," "our," or "the Company"), are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website ScoutCloud.co (the "Website") and our services. By accessing or using the Website, you agree to the terms of this Privacy Policy.

  1. Information We Collect

    2. When you use our Website, we may collect the following types of information:

    • Personal information: Your name, email address, phone number, billing information, and payment details. We may also collect your professional background, such as your occupation and company name.
    • Uploaded content: Images and videos uploaded to our Website are stored securely using Amazon Web Services (AWS) S3. We only access your content to provide services or as required by law.
    • Usage information: Pages visited, features used, IP address, browser type, device type, operating system, and referring URLs.
    • Cookies and tracking technologies: We use cookies and similar technologies to track user behavior, remember preferences, improve site performance, and collect aggregate analytics data. By using our Website, you consent to the use of cookies. You can adjust cookie settings in your browser at any time.

  2. Legal Basis for Processing (GDPR)

    3. If you are located in the European Economic Area (EEA), we process your personal information on the following bases:

    • With your consent;
    • To fulfill our contract with you;
    • To comply with legal obligations;
    • For our legitimate business interests, such as improving services and protecting security.

  3. How We Use Your Information

    4. We may use your personal information for the following purposes:

    • To provide and improve our services: Including storing and sharing your content, resolving issues, and analyzing user activity.
    • To communicate with you: Including customer service, service updates, newsletters, and critical alerts.
    • To personalize your experience: Remembering your preferences and previous interactions.
    • To comply with the law: Responding to legal requests or protecting rights and safety.
    • For analytics and internal business use: We may use de-identified or aggregated data to improve our Website and operations.

  4. How We Share Your Information
    • With your consent: When you explicitly allow us to share your information.
    • With service providers: We share necessary information with providers such as AWS (storage), Stripe (payments), customer support platforms, and analytics tools. All vendors are contractually required to protect your data.
    • With affiliates: For internal business operations and, where permitted, marketing.
    • For legal compliance: If required by law or necessary to prevent fraud or enforce terms.
    • In a business transaction: Your data may be transferred if we are acquired, merged, or sell our assets, subject to this policy.

  5. Third-Party Login Services

    6. We offer optional authentication via third parties:

    Sign in with Apple
    • Name (optional), and email address or anonymized relay email

    We use this data solely to manage your account. We do not access your Apple ID credentials. See Apple’s Privacy Policy.

    Sign in with Google
    • Name and email address

    Used only for login/account management. We do not store your credentials. See Google’s Privacy Policy.


  6. Payment Information

    7. All payments are processed by third-party services such as Stripe. We do not store your full payment information on our servers. Please refer to Stripe’s Privacy Policy for more details on their practices.


  7. Your Rights and Choices
    • Access, update, or delete your data at any time via your account or by contacting hello@scoutcloud.co.
    • Opt out of marketing emails by clicking "unsubscribe" or emailing us.
    • Request data portability or object to certain processing where applicable.
    • Withdraw consent where it was the legal basis for processing.

    Residents of certain jurisdictions, such as California, may have additional rights under local laws.


  8. Data Retention

    9. We retain your information only as long as necessary to fulfill the purposes described in this Privacy Policy, including legal, accounting, and business requirements. When no longer needed, data will be securely deleted or anonymized.


  9. Security

    10. We use reasonable administrative, technical, and physical safeguards to protect your data. However, no system can be 100% secure, and we cannot guarantee absolute security. You use the Website at your own risk.


  10. Data Transfers

    11. Your information may be transferred outside your country, including to the United States, where data laws may differ. We ensure such transfers are lawful and protected using mechanisms such as Standard Contractual Clauses or equivalent safeguards.


  11. Children's Privacy

    12. Our Website is not intended for children under 18. We do not knowingly collect data from minors. If we learn we have collected such data, we will delete it promptly.


  12. Third-Party Links

    13. We are not responsible for the privacy practices of third-party sites linked to from our Website. Please review their policies before submitting any data.


  13. Changes to This Policy

    14. We may update this Privacy Policy from time to time. We will notify you of significant changes via email or on our Website if legally required. Continued use of the Website after updates means you accept the changes.


  14. Contact Us

    15. If you have any questions or concerns about this Privacy Policy or your data, please contact us at hello@scoutcloud.co.


    By using our Website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.