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How ScoutCloud works

Short answers to the questions scouts ask. Start typing to find one.

Getting started

What is ScoutCloud, and what's the difference between my Library and a Project?

ScoutCloud is a place to keep every photo you've ever scouted and turn any set of them into a link you can send to a client.

Your Library is private. It's every photo, video and PDF you've uploaded, organised in folders, searchable across every job.

A Project is what you send. You pick folders or photos from your Library, arrange them, and get a link. Clients see only what's in the project, never your Library.

How do I upload photos?

Drag files or whole folders onto the Upload page, or use the Upload button. Subfolders are kept, so a day's shoot organised by location on your laptop arrives the same way.

We accept JPG, PNG, HEIC straight from an iPhone, MP4 and MOV video, and PDF. Photos are processed in the background after upload; large batches take a minute or two before every thumbnail appears.

How do I create a project and get a link to send?

Three steps: name the project, add photos (drop them in directly or pick from your Library), and copy the share link from the project page. That's it. The link works without the client signing in.

Is there a mobile app? Can I use ScoutCloud on my phone?

Yes. There's a ScoutCloud iPhone app on the App Store that does everything the website does, with the photos from your camera roll one tap away. There's no Android app yet; on Android, and on any phone, the website works in the browser for uploading, browsing and sharing. Clients can open any project link on their phone, no app needed.

Library

How do I organise my Library with folders?

Folders in your Library work like folders on your computer: one per location, nested however you like. Open a folder to add photos, edit details, or move and copy items. Select several photos at once to move or copy them to another folder, and the same for whole folders.

How does the automatic tagging work, and can I edit the tags?

On Essential and Pro plans, every photo is tagged automatically when it's uploaded: things like "warehouse", "brick", "daylight", "rooftop". You can see the tags on any photo, remove ones that are wrong, add your own, or re-run tagging on a photo. Tags are what make Library search work across thousands of photos.

How do I search my whole Library?

Type what you're looking for in the Library search: a folder name, or on Essential and Pro plans a description of the location itself ("brick loft daylight", "empty swimming pool"). Results come from every folder you've ever uploaded, not just the one you're in.

How do I put locations on a map?

Add an address to a folder (there's an address field in the folder details) and it appears on the map view, in your Library and inside any project that contains it. Clients see the map in the project too, which saves the "where is this one again?" email.

Projects

How do I add photos to a project?

Two ways. From the project page, choose Add content and pick folders or individual photos from your Library. Or upload straight into the project: those photos go into your Library as well, so nothing is lost when the project is archived.

How do I reorder locations and photos, set a cover, and choose a layout?

Open the project's edit view and drag locations and photos into the order you want, or sort by name or date. Set any photo as the cover for a location or the project. Under settings you can choose how the client sees it: Classic (one long page) or Tabbed (one tab per section). To group content into sections, use pins.

What are pins, and how do I use them for selects and sections?

A pin is a named section inside a project. Select the folders, photos or links you want, choose Pin, and give the pin a name and an optional description. The pinned content shows at the top of the project under that name, in the order you set; everything else stays below.

Two ways scouts use them. Selects: pin the director's shortlist as "Selects" or "Top 3" so the client sees the hero options first without losing the alternates. Sections: pin each scene, day or city separately ("Int. Apartment", "Day 2 Coastal") so a big project reads as chapters instead of one long scroll. In the Tabbed layout, each pin becomes its own tab.

Edit a pin to add or remove content, drag pins to reorder them, and switch a pin between the expanded view (every photo) and the simple view (one card per folder). The same folder can sit in more than one pin.

How do I add notes, descriptions and addresses for the client?

Each location in a project can carry a description, an address, and notes on individual photos. Edit them from the project page; what you write there is what the client sees. Details you add to a folder in your Library (address, description) come along automatically when you add that folder to a project.

Can I add outside links to a project?

Yes. Add a link with a title and, optionally, a thumbnail: a Google Maps pin, a PDF on Dropbox, a venue's website. Links sit alongside the locations in the project and can be placed in any section.

How do I copy a project?

On the Projects page, use Copy on any project. You get a new project with the same locations, order and settings, ready to rename and adjust for the next client. On the Starter plan a copy counts towards your project limit.

How do I archive or delete a project, and can I get it back?

Archive hides a project from your Projects page and turns off its share link. Archived projects are kept and can be restored from the Archive tab at any time. Delete removes the project for good, but not the photos: they stay in your Library.

Sharing with clients

Can I put a password on a project or stop sharing it?

Yes. In the project's settings, turn on password protection and set a password; the client is asked for it when they open the link. To stop sharing, archive the project: the link stops working immediately, and restoring the project turns it back on.

How do I know when a client has opened my project?

Every project has an Activity page showing when it was opened. On Essential and Pro plans you can also turn on alerts for a project and get an email the moment someone views it, so you know your deck landed before the client calls.

How do clients leave feedback?

Clients can like a photo and leave a comment on it straight from the shared link, with their name, no account needed. You see every like and comment on the project's Activity page and on the photo itself.

Can a client or crew member upload photos into my project?

Yes. Turn on guest uploads in the project settings and share the upload link. Guests give their name, choose or create a location, and drop in photos. Their uploads appear in the project and in your Library, marked with who sent them. Turn guest uploads off again whenever you like.

Account and privacy

Is my work private, and who can see my photos?

Your Library is private to your account. Nothing is public unless you put it in a project and send someone the link, and anyone with a link sees only that project. Add a password to a project if a link alone isn't enough.

Automatic tagging sends each photo to Google's Gemini API to describe it. We use Google's paid service, where Google doesn't use what we send to train or improve its products, and keeps it only briefly for abuse detection. Your photos are never used for marketing or shown to other users.

When you delete a photo or project, it disappears from your account right away and the file itself is removed from storage shortly after, usually within minutes. When you close your account, everything in it is deleted.

What are the plan limits, and how do I change plans, add my logo, or cancel?

Three plans:

  • Starter is free: 1 GB of storage and one new project every 30 days, enough to try it on a real job.
  • Essential: 500 GB of storage, unlimited projects, automatic tagging and search, open alerts, your own logo on shared projects. Starts with a 30-day free trial.
  • Pro: everything in Essential with unlimited storage.

If you reach your storage limit, uploads pause until you free space or upgrade; nothing is deleted. Change or cancel your plan any time from Account settings, and add your logo there too; it appears on every project you share. Current prices are on the Plans page.

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Ready to try it on a real scout?

Name a project, drop in the photos, send the link. Two minutes, no credit card.

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